Maximizing  travel agents'  Business value 

Agents who use SmartAgent save an average monthly amount of 450$ 

Get SmartAgent now 

SmartAgent Features   

We enable travel agents to maximize their business value while delivering an excellent service to their customers!

  • a

    SmartAgent notifies the agent when an important event occurs

    Reprice event when an available lower fare is found.
    PNR/segment cancellation when an HX status is received from the airline.
    Schedule change event when the airline rescheduled a flight.
    Confirmed from waitlist event.

  • b

    Perform real time PNR operations directly on the GDS system

    Receive re-price notifications as mobile push notifications or by email.
    Perform GDS operations on PNRs directly from the mobile device with a few clicks including  reprice, status changes and queue placement.
    SmartAgent can be configured to perform the operations on behalf of the agent without human intervention,

  • c

    Intuitive user interface under a secure encrypted connection

    Per event type notification tab with a distinction between operation pending and operation complete notification types. 
    Search for a notification using free text.
    Share notifications from within the application with a single click.
    Drill down to detailed PNR display.
     Recent notification tab displaying all notifications which have recently arrived.

SmartAgent Screens

For detailed application instructions please refer to the SmartAgent User Guide

SmartAgent Personal Assistance Download

A pre-configurationn and a business agreement are required in order to use SmartAgent.   Agency approval must be granted in order for a travel agent to use SmartAgent.

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